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Acuity Scheduling

Online Appointment Scheduling Tool


Tiny
Published 03/20/2015 and rated Ratingstars5 5 out of 5 stars
by Shel Gatto
What can you use the app for?

Acuity Scheduling is an online appointment scheduling software that provides online client booking and appointment scheduling. Acuity lets you create a custom branded client-facing website through which your clients can book and pay for both one-on-one appointments as well as group classes. The user app gives you access to your appointment calendar reports, preferences and more. Acuity facilitates multiple locations, employees and schedules with a custom time zone feature, external calendar syncing, client/employee logins and mobile support.

Using Acuity Scheduling you can create a branded site using your own logo and colors, along with the ability to edit HTML. You can then integrate this site with your existing website, syncing appointment made on your website with Acuity. You can also sync appointments from Google Calendar, iCal and Outlook. Customers can pay for appointments in full or put down deposits using PayPal, Stripe or Authorize.net. You can incentivize clients through promotions, discount codes and vouchers from daily deal sites like Groupon and LivingSocial.

Aside from letting clients pay for services online, they can also buy products and gift certificates through an online store. By setting up instant email and text notifications, Acuity Scheduling ensures you and your clients receive confirmation when new appointments are made. The app helps with the gathering of customer data through the creation of custom forms, you can also view, track and export all client history for mailing lists and reports. You can generate a range of reports in Acuity, including revenue and location-based reports.

Acuity Scheduling screenshot
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What is the history and popularity of the app?

Acuity Scheduling was founded in 2006 by Gavin Zuchlinski. The app was inspired by the problems Gavin’s mom faced in running a massage parlour. Acuity was designed for small businesses, such as that owned by Gavin’s mom, to better manage and organize their appointments. The app is now used by over 50, 000 business in over 100 countries.

What are the differences to other apps?

Acuity Scheduling was built for small businesses specifically and its features reflect this. The app’s features cover all the necessary ground for managing an appointments-based business without overcrowding with additional features. While it is built for small businesses, Acuity’s premium features lets you manage multiple teams and locations with time-zone automation, specific employee accounts, as well as dedicated client accounts.

How does the web app look and feel to use?

Acuity Scheduling’s admin interface offers a fun and modern design, using a pastel green, blue, and red color scheme. You can access a color-coded calendar view of your appointments, as well as client information and the client's scheduling page, your appointment types and availability, intake forms, products/ packages, coupons, history, and preferences.

The customer-facing website can be customized to reflect your own branding colors and logo. You can also customize forms, fields and general layout to meet your preferences with HTML, CSS, and Javascript. You can also customize emails. Acuity works seamlessly on iPhones.

How does the registration process work?

You can register for Acuity Scheduling in a few seconds from their website homepage by clicking on the red “Give It A Try” button in the center of the page. You will then need to fill out a form requesting your email and a password. From here you will be instantly redirected to full access of the Acuity Scheduling app.

What does it cost to use the application?

Acuity Scheduling is offered on three pricing plans: Free, Professional and Premium. The free version is free forever and includes client self-scheduling, reporting, iCal/Outlook subscription, and unlimited services and appointments. However, it does not include reminders, and customization is limited.

The Professional plan costs $10 per month and includes a customized/embed scheduler, reminder e-mails, payment acceptance, product selling, coupon & vouchers, and time-zone conversion. The Premium plan costs $19 per month and unlike the other plans supports unlimited staff/locations, as well as reminder texts and unlimited text messages.

Who would you recommend the application to?

Acuity Scheduling was built for small to medium-sized businesses, facilitating both single location and multi-location businesses. Due to the speed and ease with which you can get started this is a great app to try out in an afternoon without having to commit to life-long usage.

It is perfect for those looking for all the expected appointment scheduling software features such as a custom booking site, client booking and payments, reminders, and calendars, without overwhelming users with additional, advanced features that might be unnecessary for SMBs.

  • Customized, branded site with your colors, logo and custom forms
  • Client appointment and classes booking and payments
  • Online product store
  • Discounts and vouchers
  • Automatic time-zone conversion
  • Text and email reminders
  • Reporting, mobile support and calendar sync


Acuity Scheduling video

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Acuity Scheduling contact details

Email: support@acuityscheduling.com

Acuity Scheduling pricing

FREE - Permanently free version
Cheapest plan (per month) : FREE
Most expensive plan (per month) : $19.00

Languages

English

English

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