Acuity Scheduling is an online appointment scheduling software that provides online client booking and appointment scheduling. Acuity lets you create a custom branded client-facing website through which your clients can book and pay for both one-on-one appointments as well as group classes. The user app gives you access to your appointment calendar reports, preferences and more. Acuity facilitates multiple locations, employees and schedules with a custom time zone feature, external calendar syncing, client/employee logins and mobile support.
Using Acuity Scheduling you can create a branded site using your own logo and colors, along with the ability to edit HTML. You can then integrate this site with your existing website, syncing appointment made on your website with Acuity. You can also sync appointments from Google Calendar, iCal and Outlook. Customers can pay for appointments in full or put down deposits using PayPal, Stripe or Authorize.net. You can incentivize clients through promotions, discount codes and vouchers from daily deal sites like Groupon and LivingSocial.
Aside from letting clients pay for services online, they can also buy products and gift certificates through an online store. By setting up instant email and text notifications, Acuity Scheduling ensures you and your clients receive confirmation when new appointments are made. The app helps with the gathering of customer data through the creation of custom forms, you can also view, track and export all client history for mailing lists and reports. You can generate a range of reports in Acuity, including revenue and location-based reports.Show more screenshots »
Acuity Scheduling was founded in 2006 by Gavin Zuchlinski. The app was inspired by the problems Gavin’s mom faced in running a massage parlour. Acuity was designed for small businesses, such as that owned by Gavin’s mom, to better manage and organize their appointments. The app is now used by over 50, 000 business in over 100 countries.
Acuity Scheduling was built for small businesses specifically and its features reflect this. The app’s features cover all the necessary ground for managing an appointments-based business without overcrowding with additional features. While it is built for small businesses, Acuity’s premium features lets you manage multiple teams and locations with time-zone automation, specific employee accounts, as well as dedicated client accounts.
Acuity Scheduling’s admin interface offers a fun and modern design, using a pastel green, blue, and red color scheme. You can access a color-coded calendar view of your appointments, as well as client information and the client's scheduling page, your appointment types and availability, intake forms, products/ packages, coupons, history, and preferences.
You can register for Acuity Scheduling in a few seconds from their website homepage by clicking on the red “Give It A Try” button in the center of the page. You will then need to fill out a form requesting your email and a password. From here you will be instantly redirected to full access of the Acuity Scheduling app.
Acuity Scheduling is offered on three pricing plans: Free, Professional and Premium. The free version is free forever and includes client self-scheduling, reporting, iCal/Outlook subscription, and unlimited services and appointments. However, it does not include reminders, and customization is limited.
The Professional plan costs $10 per month and includes a customized/embed scheduler, reminder e-mails, payment acceptance, product selling, coupon & vouchers, and time-zone conversion. The Premium plan costs $19 per month and unlike the other plans supports unlimited staff/locations, as well as reminder texts and unlimited text messages.
Acuity Scheduling was built for small to medium-sized businesses, facilitating both single location and multi-location businesses. Due to the speed and ease with which you can get started this is a great app to try out in an afternoon without having to commit to life-long usage.
It is perfect for those looking for all the expected appointment scheduling software features such as a custom booking site, client booking and payments, reminders, and calendars, without overwhelming users with additional, advanced features that might be unnecessary for SMBs.